£14,040
Average salary at age 20
£22,360
Average Salary
38
Average hours per week
Description
Telephone salespersons obtain, receive, process and record telephone orders for goods and services.Main Tasks
- Learns about the product(s)/service(s) to be sold;
- Telephones potential customers, explains purpose of call, discusses their requirements and advises on the goods/services being offered;
- Quotes prices, credit terms and delivery conditions and records details of orders agreed;
- Receives orders for goods/services by telephone and records relevant details;
- Arranges despatch of goods and services, information and/or brochures to customers;
- Maintains record of sales statistics, customers contacted and changes to customer details.
Qualifications
Academic qualifications may be required. Training is typically received on-the-job, supplemented by short courses in practical skills. NVQs/SVQs in Selling are available at Levels 2 and 3.What Telephone salespersons studied in higher education
| Occupation | Percentage Value |
|---|---|
| (L4) Social policy | 1 |
| (L7) Human & social geography | 1 |
| (W2) Design studies | 7 |
| (L3) Sociology | 3 |
| (C1) Biology | 1 |
| (H3) Mechanical engineering | 1 |
| (F1) Chemistry | 1 |
| (C8) Psychology | 5 |
| (W1) Fine art | 1 |
| (F7) Science of aquatic & terrestrial environments | 1 |
| (W3) Music | 4 |
| (F8) Physical geographical sciences | 1 |
| (W8) Imaginative writing | 1 |
| (V4) Archaeology | 1 |
| (W6) Cinematics & photography | 3 |
| (Q3) English studies | 5 |
| (L2) Politics | 2 |
| (K1) Architecture | 1 |
| (R4) Spanish studies | 1 |
| (R1) French studies | 1 |
| (N5) Marketing | 2 |
| (W4) Drama | 3 |
| (M1) Law by area | 1 |
| (M2) Law by topic | 1 |
| (N8) Hospitality, leisure, sport, tourism & transport | 3 |
| (B9) Others in subjects allied to medicine | 2 |
| (P5) Journalism | 3 |
| (V5) Philosophy | 1 |
| (L1) Economics | 1 |
| (I6) Games | 1 |
| (N1) Business studies | 11 |
| (L5) Social work | 1 |
| (X1) Training teachers | 1 |
| (N4) Accounting | 1 |
| (C6) Sport & exercise science | 3 |
| (P3) Media studies | 3 |
| (N2) Management studies | 2 |
| (V1) History by period | 3 |
| (N3) Finance | 1 |
| (H6) Electronic & electrical engineering | 1 |
| (L6) Anthropology | 1 |
| (I1) Computer science | 5 |
UK Prospects
21700
Workforce Size
1.53%
Predicted decline 2024 - 2027
4290
Predicted Replacement 2024 - 2027
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