£14,040
Average salary at age 20
£21,840
Average Salary
30
Average hours per week
Description
Telephonists receive and direct callers in commercial, industrial and other establishments, and operate telephone (public) and office (private) switchboards to advise on, and assist with, making telephone calls and to relay incoming, outgoing and internal calls.Main Tasks
- Receives callers and directs them to appropriate person or department;
- Operates switchboard to connect outgoing calls or to relay incoming or internal calls;
- Reports any faults on telephone operating system;
- Gives advice on dialling and other special features available;
- Provides directory information, dialling codes and details of charges;
- Alerts emergency services in cases of fire, crime or accident.
Qualifications
Academic qualifications may not be required. On-the-job training is provided.What Telephonists studied in higher education
| Occupation | Percentage Value |
|---|---|
| (L4) Social policy | 1 |
| (L7) Human & social geography | 1 |
| (W2) Design studies | 1 |
| (L3) Sociology | 11 |
| (T2) Japanese studies | 1 |
| (X2) Research & study skills in education | 1 |
| (C1) Biology | 1 |
| (H3) Mechanical engineering | 1 |
| (F1) Chemistry | 1 |
| (C8) Psychology | 7 |
| (R2) German studies | 1 |
| (W1) Fine art | 4 |
| (W8) Imaginative writing | 1 |
| (W6) Cinematics & photography | 4 |
| (C7) Molecular biology, biophysics & biochemistry | 1 |
| (Q3) English studies | 5 |
| (A1) Pre-clinical medicine | 1 |
| (F5) Astronomy | 1 |
| (L2) Politics | 4 |
| (B6) Aural & oral sciences | 1 |
| (P1) Information services | 1 |
| (R4) Spanish studies | 1 |
| (W4) Drama | 1 |
| (M1) Law by area | 4 |
| (M2) Law by topic | 4 |
| (I2) Information systems | 1 |
| (N6) Human resource management | 1 |
| (V5) Philosophy | 1 |
| (L1) Economics | 2 |
| (T7) American studies | 1 |
| (X3) Academic studies in education | 1 |
| (L5) Social work | 1 |
| (D6) Food & beverage studies | 3 |
| (X1) Training teachers | 1 |
| (K4) Planning (urban, rural & regional) | 1 |
| (N4) Accounting | 3 |
| (P3) Media studies | 3 |
| (N2) Management studies | 1 |
| (V1) History by period | 1 |
| (N3) Finance | 1 |
| (H6) Electronic & electrical engineering | 1 |
| (L6) Anthropology | 3 |
| (I1) Computer science | 4 |
UK Prospects
10700
Workforce Size
4.02%
Predicted growth 2024 - 2027
2186
Predicted Replacement 2024 - 2027
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