A course in health and social care would teach you some of the skills and knowledge you need in this job.

Entry requirements

Entry requirements for these courses vary.

You can gain some of the skills and knowledge you need through an Adult Care Worker Level 2 Intermediate Apprenticeship.

You could then do further training on the job or through an independent training provider.

Entry requirements

You'll usually need:

• some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship

Starting as a volunteer advocate is a good way to get experience. As a volunteer you would receive training and support to develop your skills in the health and social care sector.

You may find relevant voluntary experience with Age UK or through NCVO.

You could apply directly to become an advocacy worker. Employers are likely to place more importance on your skills than on your qualifications.

You would be required to complete a Level 4 Independent Advocacy Practice qualification within your first year of working.

Experience in care work, social work or counselling could give you an advantage.

It may be useful if you have experience of using advocacy or care services.

Some private training providers offer nationally recognised qualifications in advocacy, like:

• Level 2 Award in Independent Advocacy
• Level 3 Certificate in Independent Advocacy
• Level 4 Independent Advocacy Practice

You'll need:

• active listening skills
• the ability to understand people’s reactions
• a desire to help people
• the ability to work well with others
• to be thorough and pay attention to detail
• customer service skills
• patience and the ability to remain calm in stressful situations
• excellent verbal communication skills
• to be able to carry out basic tasks on a computer or hand-held device

You'll need to:

• pass enhanced background checks

It may be useful to have a driving licence if the role involves visiting clients in different places.

As an advocacy worker you could:

• support clients of all ages to have a voice in decisions about their care
• help people explore their options and make informed choices
• work with family and other professionals involved in your client's care
• make sure correct legal processes are followed
• write up case notes and reports

You could work at an adult care home, at a children's care home or in an office.

Your working environment may be emotionally demanding.