You might be able to apply for a Customer Service Practitioner Level 2 Intermediate Apprenticeship.

Entry requirements

Employers will set their own entry requirements.

You can sometimes find voluntary work with community theatres or smaller independent cinemas. Follow them on social media and look out for local announcements.

You can apply directly to vacancies advertised by theatres and cinemas for front of house staff. It could give you an advantage to have experience working with the public, such as in retail or hospitality, though this is not essential.

Good customer service skills and the ability to do different tasks will be valued by employers.

You'll need:

• customer service skills
• excellent verbal communication skills
• to enjoy working with other people
• to be flexible and open to change
• sensitivity and understanding
• patience and the ability to remain calm in stressful situations
• the ability to understand people’s reactions
• the ability to sell products and services
• to be able to carry out basic tasks on a computer or hand-held device

You'll need to be aged 18 or over for jobs that involve serving alcohol.

As a cinema or theatre attendant, you could:

• check tickets and show people to their seats
• sell programmes, merchandise and refreshments
• answer customer queries and deal with any problems
• process payments
• clear litter from seating areas and aisles between shows
• work in the cinema or theatre's café, bar or box office

You could work in a theatre or at a cinema.

You may need to wear a uniform.