You could do a Level 1 Certificate in Business Administration or a Level 2 Certificate in Principles of Business Administration.

This would give you some of the knowledge and skills you would need for this job.

Entry requirements

You'll usually need:

• 2 or fewer GCSEs at grades 3 to 1 (D to G), or equivalent, for a level 1 course
• 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course

You could do a:

• public service operational delivery officer advanced apprenticeship
• customer service practitioner intermediate apprenticeship
• customer service specialist advanced apprenticeship
• business administrator advanced apprenticeship

These apprenticeships will give you some of the customer service and business admin skills you need to do the job.

Entry requirements

You'll usually need:

• some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
• 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship

You could apply directly for jobs. You'll usually need at least 2 GCSEs including English at grades 9 to 4 (A* to C).

You may find it easy to get a job as a court usher if you have experience in a similar job like customer service or office administration. Employers will also look at your personal qualities and life experience.

You'll need:

• administration skills
• to be thorough and pay attention to detail
• the ability to work well with others
• the ability to accept criticism and work well under pressure
• customer service skills
• legal knowledge including court procedures and government regulations
• patience and the ability to remain calm in stressful situations
• excellent verbal communication skills
• to be able to use a computer and the main software packages competently

You'll need to:

• pass enhanced background checks

In this role you could:

• prepare the courtroom
• greet people entering court
• check that witnesses, defendants and lawyers are present
• call defendants and witnesses into court
• label evidence and pass it to the judge and jury
• input data to the computer system, handle post, filing and photocopying

Sworn ushers

If you work as a sworn usher in a crown court, you'll also:

• stop unauthorised people from talking to the jury
• take the jury to and from the courtroom
• be on duty outside the jury room
• take messages between the jury and the judge
• organise hotels if people on the jury need to stay overnight

You could work in a court or in an office.

You may need to wear smart business clothes.