What are you looking for

£20,000 Starter

Average salary (a year)

£65,000 Experienced

Average salary (a year)

38 to 40 a week

Typical hours (a week)

How to become

Explore the different ways to get into this job

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role
  • a graduate training scheme

University

You could take a degree before applying for a place on an insurance company's training scheme. Relevant degrees include:

  • business studies
  • finance
  • law
  • surveying
  • construction

It will help to get some relevant work experience whilst you're studying, for example through an internship.

Entry requirements

You'll usually need:

  • 2 to 3 A levels, or equivalent, for a degree

Apprenticeship

You may be able to start by doing a higher apprenticeship for insurance professionals, or a senior insurance professional degree apprenticeship.

These take between 24 to 36 months to complete and are a mix of workplace learning and study.

Entry requirements

You'll usually need:

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

Work

You could move into loss adjusting after getting experience as a claims technician or assistant loss adjuster with an insurance company.

You could also complete qualifications while you're working in insurance through a professional body like the Chartered Institute of Loss Adjusters.

Other Routes

You could apply to join a company's graduate training scheme if you've got a degree. Most subjects are accepted though you may have an advantage if you've studied business, law, maths or economics.

What it takes

Find out what skills you will use in this role

Skills and knowledge

You'll need:

  • customer service skills
  • to be thorough and pay attention to detail
  • negotiation skills
  • patience and the ability to remain calm in stressful situations
  • the ability to work well with others
  • the ability to use your initiative
  • maths skills
  • excellent verbal communication skills
  • to be able to use a computer and the main software packages competently

What you will do

Discover the day to day takes you'll do in this role

Day-to-day tasks

In your day-to-day duties you could:

  • visit sites to survey damage
  • interview customers
  • gather evidence, like security camera footage or police reports
  • request reports from specialists, like building surveyors
  • check that claims against policies are reasonable
  • organise clean-up operations or building repairs
  • make further investigations if you suspect fraud
  • give evidence in court
  • present reports and recommendations to insurers

Working environment

You could work in an office or from home.

Your working environment may be you'll travel often and emotionally demanding.

You may need to wear safety clothing and use safety equipment.

Career path and profession

Look at progression in this role and similar opportunities

With experience, you could specialise in a particular type of claim, like property, business interruption or subsidence. You can find out more about specialist loss adjustment roles from the Chartered Institute of Loss Adjusters.

You could move into management, or work overseas for a global business.

You could become self-employed and work freelance. If you become a chartered loss adjuster, you could set up your own practice and run your own company.

Explore a range of careers from all sectors in the careers directory.