Explore the different ways to get into this job
You can get into this job through:
You could take a college course in computing, computer science or IT support. Courses like these may help you to get a trainee position with an organisation.
Other relevant courses include:
Entry requirements for these courses vary.
4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths for a T Level
You may be able to apply for a Level 3 Advanced Apprenticeship, such as:
These apprenticeships take up to 2 years to complete. They combine on-the-job training and time spent with a college or learning provider.
You'll usually need:
You could start as a trainee technician with an organisation and do IT support qualifications while you work. You'll usually need some IT skills and knowledge to get a trainee job.
Find out what skills you will use in this role
You'll need:
Discover the day to day takes you'll do in this role
As an IT support technician, you could:
You could work in an office, at a client's business or in a contact centre.
Look at progression in this role and similar opportunities
With experience, you could become a senior IT support technician, IT project manager or departmental manager.
With further training, you could work in other technical roles, such as:
You could also work as a freelance IT contractor or consultant.
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