You could complete a college course to get some of the skills needed for this job. Courses include:

• Level 2 Award in Support Work in Schools
• Level 3 Diploma in Business Administration
• T level in Management and Administration

Entry requirements

You'll usually need:

• 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
• 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course

• 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths for a T Level

You can get into this job through a business administrator advanced apprenticeship or a school business professional higher apprenticeship.

Entry requirements

You'll usually need:

• 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
• 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

You could start as an admin assistant in a larger school or multi-academy trust and work your way up to a post with more responsibility.

You could apply directly to become a school secretary. Employers would expect you to have a good standard of general education and experience of office work.

You should be able to use common office software including spreadsheets. Knowledge of accounts packages would also be helpful, although employers may provide training in some of these.

You'll need:

• administration skills
• to be thorough and pay attention to detail
• the ability to work well with others
• the ability to work on your own
• sensitivity and understanding
• to be flexible and open to change
• excellent verbal communication skills
• customer service skills
• to be able to use a computer and the main software packages confidently

You'll need to:

• pass enhanced background checks

In your day-to-day duties you could:

• act as the main contact for parents, governors and pupils
• answer queries face to face, by email and by telephone
• greet visitors and provide refreshments
• use IT systems to run financial reports and other data analysis
• keep paper and electronic records up to date
• use reprographic equipment
• order resources, pay invoices and bank cash
• administer school meal payment system
• attend appointments and meetings outside of normal working hours

You could work in an office, in a reception area or at a school.