You could apply to do a Team Leader Level 3 Advanced Apprenticeship.

This can take between 1 and 2 years to complete. You'll do on-the-job training and spend time with a college or training provider.

Entry requirements

You'll usually need:

• 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship

You could move into a team leader or supervisor role within your current workplace through training, promotion, or on a temporary basis.

In a larger organisation, you might need to complete a management trainee scheme.

You could apply directly for team leader or supervisor roles.

You'll usually need at least 1 or 2 years' experience in a job to apply directly.

Employers might also want you to have work based qualifications and training certificates for the industry you're working in.

You'll need:

• leadership skills
• the ability to motivate and manage staff
• the ability to organise your time and workload
• to be thorough and pay attention to detail
• the ability to use your initiative
• patience and the ability to remain calm in stressful situations
• excellent verbal communication skills
• business management skills
• to be able to use a computer and the main software packages confidently

As a supervisor, you could:

• plan workloads, rotas and tasks for team members
• brief teams on targets, initiatives and policy changes
• carry out performance reviews with team members and create reports
• advise team members on how to improve their skills and knowledge
• handle complex customer enquiries or complaints
• keep up to date with standards and regulations in your industry

You could work in an office, in a contact centre, in a factory, at a store or in a hotel.